Privacy Policy

Privacy Policy for Grosvenor Casino Bristol

We at Grosvenor Casino Bristol are committed to maintaining the trust you place in us when you share your personal data with us. This Privacy Policy outlines our practices regarding the collection, storage, use, and sharing of your data.

Data Collection

When you create an account or register on our website, we collect certain information from you, such as:

• Your name
• Email address
• Phone number (optional)
• Username and password

We also collect non-personal data, including information about how users interact with our platform. This can include analytics and traffic patterns.

Data Storage

Your personal data is stored on secure servers located in the UK/EU or countries with equivalent standards of data protection. We implement industry-standard security measures to prevent unauthorized access to your data.

Data Use

We use your data primarily for account management purposes, such as:

• Verification and authentication
• Customer support
• Communication regarding promotions, events, and services

Additionally, we may share aggregate or anonymized data with third-party providers of analytics tools, advertising platforms, or other relevant partners. This information will not identify you individually.

Data Sharing

We may share your personal data in the following situations:

• With trusted service providers to facilitate specific business functions
• To comply with applicable laws and regulations, including tax authorities
• When we believe it is necessary to prevent fraud, maintain security, or investigate potential misuse of our platform

Please note that you can adjust your settings within your account to control what information is shared.

Data Rights

You have the right to:

• Access personal data held about you
• Correct any inaccuracies in your personal data
• Request deletion of your personal data (subject to applicable laws and regulations)
• Object to processing of your personal data

To exercise these rights, please contact our support team using the information provided on our website.

Data Protection Practices

We comply with relevant data protection standards, including:

• UK General Data Protection Regulation (GDPR) and subsequent updates
• UK Data Protection Act 2018
• International transfers under standard contractual clauses or Binding Corporate Rules

Please be aware that we do not collect banking details, payment methods, financial transactions, or sensitive financial information. We also take care to handle all personal data in accordance with applicable laws.

Cookies

Our website uses cookies and similar technologies (e.g., pixel tags) for:

• User tracking
• Analytics and optimization of platform functionality

For more detailed information about our cookie usage, please see our Cookie Policy, available on this site.

Changes to This Privacy Policy

We may update or modify this policy as required by applicable laws or regulations. Your continued use of the Grosvenor Casino Bristol website after any changes means you accept those modifications.

If you have questions about this privacy policy or need more information regarding data protection practices at Grosvenor Casino Bristol, please contact our support team.