Terms and conditions

Terms and Conditions

These Terms and Conditions ("Agreement") govern your use of our services, including access to our online platform (the "Platform"), mobile app(s), and physical venue(s) (collectively referred to as the "Services").

1. Acceptance of Terms

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

2. Eligibility

You must be at least 18 years old and a resident of the United Kingdom to use our Services. You warrant that all information provided in connection with your registration is true, accurate, and complete.

3. Changes to Terms and Conditions

We reserve the right to modify or update these Terms and Conditions from time to time without prior notice. Your continued use of our Services constitutes acceptance of any changes made to this Agreement.

4. Use of Platform

You agree not to:

a) Use the Platform for any unlawful purpose;b) Attempt to access areas of the Platform that are restricted or unauthorized;c) Engage in any conduct that disrupts, interrupts, or alters the functionality of the Platform;

5. Account Registration and Security

You will provide accurate, current, and complete information when registering an account with us. You agree to:

a) Maintain the confidentiality of your username, password, and other security measures;b) Notify us immediately if you suspect any unauthorized use of your account.

6. Wagering Requirements

Certain promotions or offers may be subject to wagering requirements (e.g., playthrough conditions). We reserve the right to modify or cancel these terms at our discretion.

7. Deposit and Withdrawal Limits

We reserve the right to impose limits on deposits, withdrawals, or both from your account, in accordance with regulatory requirements and/or for anti-money laundering purposes.

8. Bonuses and Promotions

Bonuses and promotions are subject to change without notice. We may withdraw any bonus or promotion if we determine that it has been exploited by you or is otherwise not intended to be offered under these Terms and Conditions.

9. Intellectual Property Rights

All intellectual property rights (including but not limited to copyrights, trademarks, logos) in connection with our Services are the exclusive property of Grosvenor Casino Bristol.

10. Disclaimer of Warranty

We disclaim all warranties, express or implied, including any warranty of merchantability or fitness for a particular purpose.

11. Limitation of Liability

In no event shall we be liable to you or anyone else for:

a) Any direct, indirect, special, incidental, consequential, or punitive damages;b) Any loss of profit, revenue, business opportunity, goodwill, reputation, use, data, or other economic advantage;

12. Indemnification

You agree to indemnify and hold harmless Grosvenor Casino Bristol from any third-party claims arising in connection with your access to our Services.

13. Governing Law

This Agreement shall be governed by the laws of England and Wales (without regard to conflicts of law principles).

14. Jurisdiction

Any disputes or claims arising out of this Agreement will be resolved through a court located within the United Kingdom, which may apply exclusive jurisdiction over any action relating to these Terms and Conditions.

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with them in their entirety, please cease using our Services immediately.